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Job Details


Experience: 8 - 12 Years | Salary: Not Disclosed by Recruiter | Opening(s): 1 | Posted Date : 2017-04-26
Hiring For A Reputed Client of GlobalHunt
Designation Operations Manager
Job Description
  • The jobholder would be responsible for the coordination and governance of controls used when change related to interfaces of various source systems feeding into GL occurs.
  • Would be responsible for finding linkages between processes and various SOPs, which require studying all the current SOPs, brainstorm with team members and update SOPs on regular basis.
  • Supporting Finance users at month ends to insure integrity of the data being reported for the month.
  • The position can also lead to the candidate taking the lead in projects which have to be implemented within tight timescales and budgets
  • Support the Project Team in documentation of current / upcoming projects.
  • Assist in the functional design and development of systems solutions
  • Documentation and presentation of business requirements to IT
  • The jobholder would be responsible for understanding existing process controls implemented and devise new controls for the processes.
  • Directly lead and manage the team to ensure the delivery is in line with onshore requirements
  • Responsible for the intellectual ownership of reference data including mappings in the FTP platform
  • In-depth understanding of process/systems flow of maintenance of rules and reference data that facilitates various reporting streams
  • Understand statutory and regulatory requirements for data purposes and systems
  • Understand changes in accounting policy and accounting flow and analyse the impacts from system perspective
  • Responsible for approving reference data change requests applying group views and impact under global FTP platform
  • Creation and maintenance of mappings and applicable reference data
  • Liaise with line finance, operations/business areas, IT during change management
  • Responsible for setting up processes for all activities and create procedure documents
  • Maintain activity schedules, control charts, focal activities of the week, etc
  • Build and maintain good working relationships with user Finance and non-Finance areas, internal teams in the region.
  • Ensure readiness of FTP GL
  • Handle User queries on FTP Gl
  • Issue Help Desk Tickets to users and rightly assign these to SMEs
  • Co-ordinate with technology and Batch processing team on various issues.
  • Helpdesk Metrics (MI - Daily)
  • Incidents and Defect logging
  • Quality Centre updates on the Portal Log
  • Follow up on issues and updates to users
  • EMQ Performance Issues tracking
  • Review age of tickets and escalate those close to SLA
  • Manage all critical communications to the users

The position comprises a series of responsibilities including but not restricted to;

  • Providing consultancy and advice to the team members on implementation of control points and control process.
  • Provide business analysis on the impact of the changes to a range of stakeholders.
  • Risk Analysis on test results to ensure change control is properly implemented in accordance with the Risk Based Project Management Guidelines.
  • To prepare a procedure to check the TAT based on the helpdesk tracker, which needs to be in coherence with the KPIs.
  • Ensure proper Governance is implemented around the controls especially around BAU activities.
  • Post implementation review of control points and documentation of all the controls.
  • Liaison with other teams such as Finance Transformation Project, Finance and IT amongst others.
Desired Profile
  • Accounting / Finance Graduate / Semi qualified accountant 8- 9 years of experience
  • Understanding of basic concepts of accounting
  • Experience of Finance Systems preferably within the Financial Services Industry.
  • Good understanding of financial architect, data flow, interfaces, upstream/downstream systems impacts and UAT experience on Finance Systems.
  • Must be able to demonstrate excellent communication, organisation, and documentation skills
  • Good collaborative team skills
  • Ability to link Finance Systems Process with other verticals (Reporting & Accounting)
  • Project management experience
  • Ability to work and deliver under pressure of tight and challenging deadlines
  • Should be a self-starter and have ability to work independently
  • Must have uncompromising standards of quality in performing functions, an eye for detail, and a strong focus on delivery
  • Should be able to co-ordinate with Line finance users, operations and IT
  • 4-5 years of people management experience
IndustryBanking / Financial Services / Broking
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Skills Accounting, Project Finance, Reference Data, Financial Management, Financial Operations
Education UG -B.Com - Commerce
Location Chennai
Contact HR
Call on 01146547700
Email jobs@globalhunt.in
Reference id GH\BFSI\00008XOF\ JC//24042017//68533