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Experience: 12 - 18 Years | Salary: Not Disclosed by Recruiter | Opening(s): 1 | Posted Date : 2017-04-01

Hiring For	A Reputed Client of GlobalHunt
Designation	Operations Manager
Job Description	Manages zonal portfolio of project/program/operations management services (project analysis, project execution, project delivery, operations). Ensures that investments and initiatives in project management services are aligned with business strategy and priorities. Prioritizes programs and projects based on changing functional needs, resource capacity constraints, risk exposure, and interdependencies. Collaborate with business unit leaders to develop project and program resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities. Ensures adoption and implementation of project and program management methodology and oversees project and program management coaching. Engages with cross-functional business leaders to objectively analyze the organizations ability to absorb change and adopt project and programs post-deployment. Communicates status of the project and program portfolio to all stakeholders in business units and head of integrated services group. Defines principles and standards to harmonize project management methodologies from third party or external service providers. Manage, coordinate, track and report project and operating forecasts/budgets/actuals, working with Central Leadership Team. Monitors value metrics to make informed decisions that maximize returns across enterprise projects and programs. Effectively lead a team of project managers. Identify, monitor and manage issues and risks, escalating them as appropriate. Facilitate knowledge sharing and training for Project Managers.
Desired Profile	Excellent interpersonal and communication skills and proven ability to work effectively with all organizational levels Fosters and builds a collaborative working relationship with various stakeholders Must be willing to challenge customers to better understand their needs Ability to challenge the various stakeholders involved in a project Competent in project management, IT governance formulation, and team management Working knowledge of IT risk management, IT standards and policies formulation Experience of managing large team of insource/outsource Positive and inclusive thinking Should be IT infrastructure background
Industry	Retail / Wholesale
Functional Area	ITES, BPO, KPO, LPO, Customer Service, Operations
Skills	Project Management, Project Delivery, Program Management, Delivery Operations
Education	UG -B.Tech/B.E. - Any Specialization PG - Post Graduation Not Required Doctorate - Doctorate Not Required
Location	Thane
Contact	HR
Call on	001146547700
Email	jobs@globalhunt.in
Reference id	GH/HR/Zonal Head IT - Retail/Retailers

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