Job Details

• Responsibility is to develop business with various government departments / agencies – primarily from a CASA origination perspective
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.
• Conduct regular and timely customer due diligence (CDD) reviews
• Ensure CDD profiles are error free for timely sign off
• Follow and comply with AML CDD policies and procedures where applicable
• Identify KYC issues, provide solution or escalate to line manager if necessary
• Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures
• Reference the processes for which the role is responsible under the ORF as 1st & 2nd line; for executing / completing, and for supervising

• Responsibility is to develop business with various government departments / agencies – primarily from a CASA origination perspective
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.
• Conduct regular and timely customer due diligence (CDD) reviews
• Ensure CDD profiles are error free for timely sign off
• Follow and comply with AML CDD policies and procedures where applicable
• Identify KYC issues, provide solution or escalate to line manager if necessary
• Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures
• Reference the processes for which the role is responsible under the ORF as 1st & 2nd line; for executing / completing, and for supervising

Reference ID - GH/BFSI/JC//11072019//85154/RM - Government Banking - CB